CastleBranch will be closed at 5 p.m. ET on Thursday, December 31. We will resume normal business hours at 10 a.m. ET on Sunday, January 3.
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We’re here to assist you with CastleBranch’s solutions and services.
Dedicated support is available for all CastleBranch users.
For help with your myCB account, you can access helpful video FAQs about:
Or you can log in to your myCB account and select the orange “Need Help” button to access helpful video FAQs about:
STILL NEED HELP WITH myCB?
Chat with us through your myCB account or call our User Experience Specialists at 888.723.4263.
For help with CB Bridges™, you can log in to your CB Bridges™ account and access helpful video FAQs about:
STILL NEED HELP WITH CB BRIDGES™?
Call our CB Bridges™ Specialists at 888.520.0520.
For help with your Administrator Portal, you can call our Customer Experience Specialists at 888.723.4263 for help with:
For help with CB Bridges™, you can log in to your CB Bridges™ account and select the question mark icon to access FAQs about:
STILL NEED HELP WITH CB Bridges™?
Your dedicated Contract Manager is ready to help by phone or email.
IF YOU DIDN’T FIND YOUR ANSWER THROUGH THE METHODS ABOVE, NO WORRIES!
Please call our Help Desk at 888.723.4263.